Terms of service

Last updated: 11/20/25

Welcome to Called To Create (“we,” “us,” “our”). By visiting or making a purchase from shopcalledtocreate.com (the “Site”), you agree to the following Terms of Service. Please read them carefully before using our website.

1. Overview

This Site is operated by Called To Create LLC. Throughout the Site, the terms “we,” “us,” and “our” refer to Called To Create LLC. We offer this website, including all information, products, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By using the Site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any of your minor dependents to use this Site.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any worms, viruses, or destructive code.

3. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (not including payment information) may be transferred unencrypted and may involve:

transmissions over various networks;
changes to conform and adapt to technical requirements.

Credit card and payment information is always encrypted and handled by secure payment processors.

4. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this Site is inaccurate, incomplete, or out of date. The material is provided for general information only and should not be relied upon as the sole basis for decision-making.

5. Products and Services

Some products may be available exclusively online. These items may have limited quantities.

We make every effort to display accurate colors and details of our handmade items. However, we cannot guarantee your device’s display will match the products perfectly.

We reserve the right to:

limit sales to any person, region, or jurisdiction;
limit the quantities of any products we offer;
modify or discontinue products at any time.

Handmade Disclaimer:
Because our products are handcrafted, slight variations in color, texture, and design may occur. These variations are not defects and contribute to the unique character of each piece.

6. Pricing and Billing

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time.

We may refuse any order placed with us. If we make changes or cancel an order, we will attempt to notify you via the contact information provided at checkout.

You agree to provide current, accurate, and complete billing information for all purchases.

7. Shipping

Shipping times may vary based on location, carrier delays, holidays, and product availability. Once an order ships, tracking will be provided.

We are not responsible for:

lost or stolen packages,
incorrect shipping addresses provided by the customer,
carrier delays.

If a package is returned due to an incorrect address, additional postage will be required to reship.

8. Returns & Refunds

Due to the handmade nature of our products, all sales are final unless the item arrives damaged.

To request a replacement or refund for a damaged item, you must contact us within 7 days of delivery with:

photos of the damaged item,
the packaging,
the order number.

We reserve the right to deny replacement or refund requests if proof is insufficient.

Digital products are non-refundable.

9. Optional Tools & Third-Party Services

We may provide access to third-party tools or services (such as payment processors). We are not responsible for monitoring or controlling these services.

Your use of any third-party tools is entirely at your own risk.

10. User Comments & Submissions

If you submit content (reviews, photos, comments), you grant us permission to publish, edit, or use that content in marketing or promotional material.

You agree that your submissions will not include:

unlawful, abusive, or threatening content,
misleading or defamatory information,
intellectual property you do not own.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy.

12. Errors, Inaccuracies & Omissions

We may occasionally have information on our Site that contains typographical errors, inaccuracies, or omissions related to pricing, descriptions, promotions, shipping, or availability.

We reserve the right to correct any errors and update or cancel orders if needed.

13. Prohibited Uses

You are prohibited from using the Site for:

unlawful purposes
violating any laws
infringing on intellectual property
spreading malware
collecting personal data
spam or harmful activity
interfering with security features

14. Disclaimer of Warranties

We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free.

All products are provided “as is” without warranties of any kind.

15. Limitation of Liability

Called To Create LLC. shall not be liable for any:

injury, loss, or claim
indirect or consequential damages
lost profits or revenue

arising from your use of our products or services.

16. Indemnification

You agree to indemnify and hold harmless Called To Create LLC. and its owners from any claims or demands arising from your breach of these Terms of Service.

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will still remain in effect.

18. Termination

These Terms are effective unless terminated by either party. You may terminate by discontinuing use of the Site.

19. Entire Agreement

These Terms constitute the entire agreement and supersede any prior agreements.

20. Governing Law

These Terms shall be governed by the laws of the United States and the state in which your business is legally registered.

21. Contact Information

Questions about the Terms of Service should be sent to:
📧 [calledtocreatellc61@gmail.com]